Platform Settings

Organization telephony policies, Plivo account credentials, and retention rules.

Plivo Credentials (AES-256-GCM Encrypted at Rest)

Credentials are encrypted using the host KEK. Plaintext credentials never reach logs or browser.

Verified against Plivo

Organization Telephony Policies

Default Transcription Policy
Automatically transcribe all answered recordings
Enabled
Recording Retention Window
Auto-prune recording storage on Plivo
90 Days
Redact Message Content (log: false)
Irreversibly redacts message body from carrier MDR logs
Disabled